Pat Flesher Luxury Outerwear

Inspection & Luxury Standards

All luxury items require expert inspection.

Natural fur varies in texture, color, and pattern; these variations are not considered defects.

Final Sale Items

• Custom or made-to-order pieces are final sale.
  

Returns

Returns are accepted in-store only at our Ottawa location.

• Return window: 30 days from purchase
  
• Items must be:
  
  • Unworn (except for trying on)
    
  • Free of odors (perfume, smoke, etc.)
    
  • With original tags attached
    
  • In original packaging
    

After 30 Days

After 30 days, we may offer store credit or trade-in, at our discretion, following in-store inspection.

Refunds

• Monetary refunds, exchanges, or store credit must be processed in-store
  
• Online returns are not accepted
  

Return shipping (if applicable) is the customer’s responsibility